Groups FAQ

Groups at Piccadilly Backpackers can vary from 13 prople to 200 people, so we've put together this Groups FAQ to help inform and answer most group related questions - From London events for groups to Group Leader responsibilities.

How many people are considered a group?
If you are travelling with 14 or more people you can book as a "group". You might be able to get a special deal, so please contact us by phone or e-mail to book. You can also complete the online Group Request Form. This form can also be downloaded and faxed to us.

What details do you need?
In addition to personal details: First Name, Name, Group Name, we also need contact details: Telephone, Fax, e-mail (at least 2) and the booking details: number of people, split into male leaders, female leaders, male group, female group, so we can work out the best break down and accommodation offer for you.

What is the difference between a group and a regular reservation?
As a group you book rooms, whereas a regular reservation books beds. This means that, as a group, if the number of beds match, you will be guaranteed to be allocated together. Conditions apply; please contact the Reservations Team for details.

Are toilets and showers in the room?
No. None of our rooms have en-suite facilities. There is a basin and mirror in every room, but the shared toilets and showers are situated outside the rooms.

What room types do you have?
Piccadilly Backpackers offers Private Rooms and Dorm Rooms.
Private Rooms: Single, Double (a big double-bed) and Twin (two singles, arranged as a bunk-bed).
Dorm Rooms: 4 Bed Dorms (4 single beds, arranged as bunk-beds), 6 Bed Dorms (6 single beds, arranged as bunk-beds).

What if I need 3 or 5 Bed Dorms?
You will be asked to book the next bigger room. Usually you will have to pay for the extra bed to make the room private. Please contact the Reservations Team to see if arrangements can be made.

Are the rooms single sex or mixed?
If you require single sex rooms, your group will need to book all beds in the required room per sex. The Reservations Team will help you with the best option for your group's breakdown of the rooms.

Can I get a discount?
Groups can save up to 10% off our regular prices. Conditions apply; please contact the Reservations Team for details.

How early do I have to book?
We recommend groups make their reservations between 1 and 6 months ahead of your arrival date to avoid disappointment.

Do I have to pay upfront?
Yes. We require a 25% deposit of the total amount at least 1 month before your arrival date to secure the group booking. Please contact Piccadilly Backpackers if this can not be met, as failure to do so may result in your group booking being canceled. The remaining 75% needs to be paid no later than 7 days prior to your arrival.

How can I change or cancel the reservation?
Any changes have to be done at least 7 days prior to arrival, Changes to a group booking within 7 days of arrival are not possible. Group booking cancellations must be made 3 weeks or more before the date of arrival. If you cancel within 3 weeks of arrival, the 25% deposit is non refundable.

Which meals are included?
A breakfast and packed lunch can be made available at an extra cost. Please discus breakfast options when making your reservation.

Which payment methods are available?
Piccadilly Backpackers accepts Credit Cards, Bank Transfers and Cheques. Please contact the Reservations Team for details.

Can you help us with the rest of the trip?
We will try to do our best to help you where we can. We also have a travel shop that offers theatre tickets, UK trips and London sight seeing tours. Please contact the Reservations Team for more details.